A virus has become very common, which manifests itself in the form of a banner that blocks access to the desktop and requires sending an SMS message to a specific number. There are several ways to solve this problem and remove the virus program.
Necessary
Antivirus program
Instructions
Step 1
Do not send in any case an SMS message to the specified number. There are many ways to find and remove a viral banner. Choose the one that suits you best.
Step 2
Remove the hard drive from your computer. Take it to a computer repair company or ask a friend who has antivirus software. Check your disk for viruses. In this case, the anti-virus must be updated in order to successfully find and delete the file with the banner.
Step 3
Reinstall the operating system from formatting the disks. This method is the most reliable, but also the longest. In this case, you will lose a lot of documents and files, so resort to reinstalling only if absolutely necessary or if you do not have any valuable information saved on your disk.
Step 4
Perform a system restore. Start your computer in safe mode. After that, click on "Start", go to the "Programs" section, open the item "Accessories" - "System Tools". Then select the "System Restore" command. A window will open in which you must specify the date of restoration. It must be earlier than the one when your computer was supposedly infected with the viral banner. In this case, the system will be rolled back with the removal of installed programs and viruses. In this case, the created documents will remain intact.
Step 5
Find the code from the banner to remove it. These codes are presented on many sites of anti-virus programs. Follow the link https://sms.kaspersky.ru/, https://virusinfo.info/deblocker/, https://www.esetnod32.ru/.support/winlock/, https://www.drweb.com / xperf / unlocker / or choose any other antivirus.
Step 6
Click the "Find Key" button, enter the phone number to which the banner requires sending an SMS message and receive a code that will unlock your desktop. After that, it is advisable to immediately download and install a fresh antivirus and scan the entire computer for virus software.
