Loss of access to your own account on the network is a common phenomenon, but it is quite fixable. The reason for blocking can be the intervention of fraudsters, sending spam, violation of the rules for using the service. However, this is usually not reflected in page recovery. After all, this procedure is almost the same on all sites and takes only a few minutes.
Instructions
Step 1
If you suddenly cannot access your page, check if you entered your credentials correctly and try again. If everything is correct, and you still cannot enter the site, most likely, access is blocked.
Step 2
Usually, you just need to change the password to unlock it. To do this, go to the home page of the site and in the window where the password and login are entered, click the link that says "Forgot your password?" And go to the next page.
Step 3
In a new window that opens, the user needs to remember and enter his login, which is used to enter the site. The next step is to type the correct code from the picture, which will need to be typed in a special window. If the combination of letters and numbers is entered correctly, you will proceed to the next stage of the recovery procedure - the answer to the security question specified during registration on the site.
Step 4
When registering, try to choose a question that only you can answer correctly. It is desirable that outsiders cannot find the answer to it. Therefore, the choice of question must be taken seriously. The writing of the text also plays an important role here, since the sites are case-sensitive.
Step 5
Many sites suggest using existing options as a secret question. However, if necessary, you can indicate your question and the answer to it.
Step 6
If you do not remember your username, try entering your phone number (the method when the phone is linked to a page is especially helpful) or your email address.
Step 7
After completing the basic steps, you will be taken to a page where you will be prompted to change your password. Enter the new code (try to keep it as complex as possible) and duplicate it again in the lower field.
Step 8
Then go back to the home page and provide your updated credentials, after which you can sign in to your personal page. Once again on the site, do not be lazy - go to the "Settings" section and, for reliability, change the login (if possible), security question. And to keep your personal data safe, update your password periodically.
Step 9
If you cannot independently establish access to the site, write a message to the support service. Her address is at the very bottom of the main page of the social service.
