A provider is a company that provides you with access to Internet resources and additional services related to the operation of the worldwide network. If it seems to you that the connection is of poor quality, unstable, constantly disappearing, or your provider regularly announces preventive work, the effect of which is not observed, it may be worth changing the provider.
Instructions
Step 1
Collect and organize your complaints about the provided Internet access services from the current provider. If your claims are justified, you can terminate the contract with your provider without material costs on your part. A good reason can be, for example, the failure of the provider to comply with the terms of the contract (inconsistency of the declared connection speed with the real one, problems with the stability of the connection at the time stated in the contract, the lack of notifications about technical work, and so on).
Step 2
Find out what other providers the house in which you live is connected to, as well as clarify the possibility of directly connecting the package of services of these organizations in your apartment or in your private house. To do this, contact the technical support of the desired organization by phone or via e-mail. If your home is connected to several providers at once, in addition to your current one, you will be able to carefully study the supplied service packages and special promotions, thanks to which your use of the Internet may be cheaper or more profitable.
Step 3
Check the details of the Internet connection procedure with the new provider, prepare in advance a list of questions about the supplied service package in order to be more informed. Do not rush to conclude contracts, read the terms as carefully as possible.
Step 4
Notify the current provider of the termination of the contract with him. You can do this by personally coming to the service center and signing the relevant documents or by sending your complaints and notification of the desire to terminate the contract by mail. Wait for your application to be confirmed.
Step 5
Call the experts from the organization whose services you wish to use. Pay a certain amount for the work and, if necessary, purchase additional equipment. Wait until the connection ends. Enjoy your provider's package!
