Loss of access to a personal page is not uncommon. Usually, the profile is blocked by the administration due to violations of the rules for using the resource or due to fraudulent actions of hackers. But the user who finds himself in this situation should not despair. In most cases, the account is easily restored.
Instructions
Step 1
Open your browser and go to the social site's home page. There are several ways to complete this step: enter the network address into the address bar of your Internet browser or use the search engine that is most convenient for you.
Step 2
When applying the second method, be especially careful. Recently, a lot of trap sites have appeared on the network, outwardly similar to the real ones, which scammers use to steal user accounts and hack accounts. To avoid becoming a victim of cybercriminals, check the spelling of the website address. Please note that it may differ from the real one by a few letters or symbols.
Step 3
The third method is the most reliable. Save the bookmark to the site. And then even if your profile is hacked, you will still find yourself on the page of this site. It is with her that you have to start the recovery procedure.
Step 4
To get started, click on the link that says "Forgot your password" and use the wizard's tips, which will guide you through all the steps to return the page.
Step 5
In the first window that opens, you will be asked to enter the information specified during registration: e-mail address, username or your phone number. If all the data is correct, enter the characters from the picture to go to the next page.
Step 6
If you linked your phone to a page, you will receive a mobile sms with a code that you will need to enter in the appropriate field and go to the next page.
Step 7
Next, you have to give the correct answer to your security question. And go to the page where you can enter a new password. Then, on the bottom line, repeat the cipher again. In order not to forget your password and other accounts, save them in your notebook or in a special text document. It is desirable that only you have access to it.
Step 8
Also, a new password can be sent to the user by email or phone.
Step 9
Many services, after you enter the necessary data, can send you to the pages you are looking for. If the suggested option is yours, click the "Yes, this is my page" link. You can find out her by personal photo, name and surname, place of residence. If the account found is not yours, try again by clicking on the inscription "This is not my page."
Step 10
If, following these tips, you were unable to restore access to your profile, contact the site's support service. The link to it is located on the main page.
