Every day more and more Internet users are faced with the problem of pop-up banners or so-called ransomware that block the normal operation of the system. Despite the installed anti-virus program, your computer may be infected. Do not despair, you can solve the problem yourself.
Necessary
- - computer;
- - antivirus program;
- - access to the Internet.
Instructions
Step 1
First of all, try to diagnose the system with the installed antivirus. If it is powerful enough, the virus can be removed without your intervention.
Step 2
If you don't get the result, go to the official websites of antivirus companies that provide banner removal services. The most popular are:
Dr. Web -
NOD32 -
Kaspersky Lab -
Step 3
In some cases, the virus is registered with sufficient quality, and the program cannot find the code for hacking, therefore, it will not be possible to remove the banner immediately. In this case, restart your computer. To do this, you can use the reset key on the system unit or a regular restart through the Start menu.
Step 4
Press F8 when Windows starts to boot. Select "troubleshoot computer problems". You will see the "System Recovery Options" window. In it, you need to click on the "System Restore" column. With this operation, Windows will try to return to work in a previous state, before receiving a malicious virus. Within a few minutes, the computer will initialize and complete the recovery. Please reboot. There will be no trace of the banner.
Step 5
You can avoid system backup by removing the virus file from automatic download. It is necessary to enter the system configuration (msconfig command via the Start menu). In the "Startup" tab you should disable all unfamiliar applications, save the changes and restart the computer. After rebooting, it will be possible to delete virus files through the registry or using the CCleaner program.
