Users often forget passwords or logins from their e-mails on the Internet. At the same time, many create a new one, since they do not know about the data recovery system. Everything is done on the mail server.
Instructions
Step 1
To restore the old mail that you used earlier, go to the official website of the service. For example, your mailbox had a domain mail.ru, which means that you need to go to mail.ru. At the moment, there are a large number of different services that provide such services. At the same time, sites can belong not only to Russia, but also to foreign countries.
Step 2
Use your browser to go to the site. Then click the "Forgot password" or "Restore access" button. Everywhere this menu is prescribed in different ways. Enter your username or the entire old email address. Click the "Restore" or "Next" button. The system will automatically give you the opportunity to answer a security question to regain access to your mailbox.
Step 3
However, in some systems, confirmation by phone number is required. To do this, he must be active. Enter the data that will be requested by the system. Many services quite often show errors when entering control information, because they are case-sensitive. If you entered the data when registering the box in capital letters, then when restoring, you need to register the information in the same way.
Step 4
There is also a dedicated support service to help users in real time. Write an email asking to restore your account in the system. In this case, you need to indicate all the data that you have. Be sure to write the address you want to reply to at the end of the letter. If you are asked to provide any additional information, send everything by mail. You will be answered within three business days, excluding weekends.
