The user often forgets his password from e-mail. What to do in this case, what to do? When working with mail, you need to know some rules, for example, how to recover a passphrase, without which it is impossible to log into your account.
Instructions
Step 1
Find out your e-mail password by answering just a few questions. You were asked to fill them in when you created your account. For example, the mother's maiden name or the nickname of a favorite pet. If you answer the security question, this will be an alternative password for entering the mailbox, then you will restore your old secret word or enter a new one. If you have forgotten the password for any mail service, it can be sent to you on your e-mail, which was specified during registration.
Step 2
To do this, go to the account password recovery system and enter a valid email address. If it is identical with the specified mailbox during registration, you will be sent a forgotten password or a link that you need to follow and come up with a new passphrase. When registering, the user also indicates one more e-mail, to which the password will be sent in case of its loss.
Step 3
Contact the administration of the site of your mail server if you do not remember the answers or if there are other difficulties with password recovery. In the e-mail, indicate your e-mail, registration date, provider, approximate time of the last visit to the mailbox, ip-address, write at least an approximate password and secret question, and also whether you have changed the password recently.
Step 4
Please try to send accurate information about your email address, and then expect a response from the support team. Her staff will contact you shortly and help you remember the passphrase from your mailbox. At the same time, you may receive a refusal to restore access to the email address if the administration considers that the provided data is not enough. Try to write another letter with more details.