Any software performs certain functions. Regardless of how she does it, by default, a log file is created in the utility folder. This file is a text document that displays all the actions of the program.
Necessary
- Software:
- - any text editor;
- - 7Zip archiver.
Instructions
Step 1
In some cases, you need to find out how the running process behaved before it hung or for what reasons the program was closed. If you look in the direction of Linux systems, this action can be performed without viewing the log file (provided it is launched through the terminal or console). In operating systems of the Windows family, logs are created or an entry is added to the system log.
Step 2
If you are dealing with a third-party program, such files should be located in the directory with the utility. Navigate to the desired directory using Windows Explorer. If the intended document is not visible to you, therefore, the attribute "Hidden" is assigned to it. Turn on the display of hidden and system files.
Step 3
In the open window, click the top menu "Tools", select "Folder Options". Go to the "View" tab and find the line "Hide protected system …" among the list. Uncheck the box and click the Apply and OK buttons. Now you can find the log file and view it. To do this, double-click on it with the left mouse button or select the "Open" item from the context menu.
Step 4
Once you've found the error you're looking for, you can summarize by understanding why the process is stuck. If the log file is too large or needs to be reviewed by a professional, it is recommended that you reduce it in size and send it to a specialist via email or intranet.
Step 5
It is recommended to use the free 7Zip software for compression. You can download this utility from the following link https://7-zip.org. Run the program. In the open "Explorer" window, navigate to your file, select it and click the "Add" button with a green plus sign.
Step 6
In the dialog box, select the type of archive, for example, zip or rar. Press the Enter button to start the archive creation process. Upon completion of the operation, the window will close. In the same folder, you will see a compressed log file that you can send to a specialist.
