In the process of sending and receiving letters on any mail server, communicating on social networks, or studying an issue on one of the thematic forums, users sooner or later have problems, and the help of the site administrator is required.
Instructions
Step 1
To get this help, you need to send a letter to the administrator. However, first of all, try to find the answer to your problem in the "FAQ" section or its equivalent of frequently asked questions. User problems are often repeated, such as the situation with password recovery, so carefully re-read both the list of questions and the answers given by the administrator.
Step 2
If you could not find a description of your problem, look for the "Help", "Support" or "Support" section. There you will see a standard contact form through which you can send your letter to the site administrator.
Step 3
Fill in all the necessary points and pay special attention to two subsections - the subject of the letter and the body of the letter. The subject of your message should be clearly articulated. If your problem concerns the authorization process, write in the topic "Problem with authorization". Do not use excesses, such as "I have a frame or a phrase when I write my login".
Step 4
When introducing the text of your problem, pay attention to the strict chronology of events so that your problem is presented as clearly as possible. For example, if you are asked if you have lost a key file for any payment system, think about the events that preceded this event - did you reinstall the operating system or download an unlicensed program by running a virus on your computer. After describing the problem, thank the administrator for his attention and mention that the issue will be resolved soon.
Step 5
Also don't forget to take a screenshot of your problem. To do this, repeat the process - for example, log in to the site so that the error appears on the screen again. Then click on the PrintScreen (PrtSc) button, open the Paint or Word file and paste the image. Attach this file to the letter for the administrator and click on "Send".
