E-mail has become a part of our daily life. We use e-mail many times every day, using it for business correspondence, to communicate with our friends and family. Our security is very important to us, so we set complex passwords that we often forget. Each mail server has a password recovery system, including Mail.ru
Necessary
- - Computer / laptop / netbook
- - A valid Internet connection
- - web-browser of any kind
Instructions
Step 1
Turn on your computer and wait for the operating system to load. If necessary, enter the password that will be requested at system startup. If you do not know it, contact the computer owner or system administrator.
Step 2
Make sure that the operating system is fully started and that you have a working Internet connection. If there is no connection, install it.
Step 3
Launch your web browser. In the address bar that appears, enter the address "mail.ru". Wait for the page to load.
Step 4
On the left, next to the login and password entry window, there is a link "Forgot?" Click it.
Step 5
Enter your login login in the mail. Next, select from the list of domains the domain for which your e-mail was registered. Click "Next".
Step 6
In the dialog box that opens, enter the answer to the security question specified during registration of the mailbox in the field under the item "Step 1". Click on the "Enter" button. In case your answer is correct, you will be prompted to create a new password. Enter the new password twice, and then go to your mail using it.
Step 7
If you answered incorrectly or do not remember your secret question, click on the "support service" link. In the dialog box, carefully remember all the necessary points, indicating the data that you provided during registration. It is not necessary to fill in all the items, fill in as many as you can.
Step 8
Pay special attention to the "Working mailbox" field - it must be filled in, indicating the mailbox to which you have access. Click the submit button
Step 9
After reviewing your application, you will receive a letter to the email address that you specified in the previous steps. Carefully follow all instructions that you receive from the administration of mail.ru
