Recently, users of the Rambler mail service began to notice that their mailboxes are being blocked for unknown reasons. Many of them are convinced that mass blocking is a service error. the majority of users have been working with mail for more than 5 years. But you can still restore access after blocking the email address.
It is necessary
Feedback from the technical support of the Rambler mail service
Instructions
Step 1
The postal service of this company is located at the Internet address https://mail.rambler.ru. According to those who tried to restore their email account, the chances of doing this are quite small, but still there. As it turned out, the company recently launched a new service that calculates the addresses from which spam was sent. They try to block the constantly growing collection of spam addresses.
Step 2
If you encounter such a problem, write a letter to [email protected] with a request to indicate the reasons for blocking your e-mail. If your addressee is on this list, in response you will receive a letter with the following heading "Your mailbox has been unblocked." But you do not consider yourself a spammer, so you need to write another letter in response. How is the technical support letter drawn up? It is enough to fill it in according to a certain template.
Step 3
At the beginning of the letter, please indicate the words of greeting, the phrase “Good day” is not ethical, so write “Hello”. Further in the body of the letter, indicate that you use mail only a few times a day and do not engage in spam mailings.
Step 4
If you are sure that your computer is not infected with any virus objects or you have recently carried out a corresponding scan, attach a screenshot of the antivirus program window. To do this, press the PrintScreen button or alt="Image" + PrintScreen (screenshot of the active window). In the window of any graphics editor, incl. MS Paint, press the keyboard shortcuts Ctrl + N and Ctrl + V. To save the file, press Ctrl + S, enter the file name, select the.png
Step 5
After attaching the file to the body of the letter, do not forget to add words of thanks, for example, "Thanks in advance." Click on the "Submit" button. As a rule, after such a letter and checking your account, a response letter comes, which indicates the reasons, and often links, by clicking on which you can restore access.
