Internet service providers (service providers) use clients' personal accounts to control all monetary transactions (charging payments, receipt of payments, recalculations, charging bonuses, etc.). Finding out your account number and remaining balance on it is quite simple.
Instructions
Step 1
First of all, look at your personal account number in the agreement that you signed with the provider when you connect to the Internet. In the event that you use a dial-up connection (purchase payment cards) and have not entered into an agreement, then you do not have a personal account.
Step 2
If the contract, which contains your account number, is lost, ask the provider to give you a duplicate or copy. In the meantime, contact the customer support service, the phone number of which you can find on the website of the Internet company. The operator will name the personal account data after you provide the following information: phone number and full name of the person who signed the contract.
Step 3
For some Internet providers, detailed information about a personal account, starting from its number and ending with a transaction transaction, can be viewed in your personal account on the official website of the provider. It is not difficult to use it. Just enter there with your username and password, given to you by the company when concluding an agreement and connecting to the Internet. Unfortunately, it is difficult to say exactly where to look for the personal account data you are interested in, since each Internet service provider structures your personal account in different ways. But, despite this, users do not have any difficulties in finding information from this data. Otherwise, contact customer service for assistance.
Step 4
In addition, if you are interested not in the number, but in the balance on your personal account, contact the customer support operator by phone with this question. With some providers, this can be done by simply sending a regular sms message to the number indicated on the company's website. You will receive information about the amount of your personal account balance in a reply message.
