The personal account of the client is used by Internet providers to record all monetary transactions with him - accrual of payments, receipt of payments, recalculations, accrual of bonuses, etc. It should not be confused with the document presented by the provider as a payment request. Finding out your current account number and current balance is not difficult.
It is necessary
A copy of the agreement with the Internet provider
Instructions
Step 1
Find the documents that you signed when activating this service - the contract with the Internet provider must also indicate the personal account number. If you use a dial-up connection and pay with the provider without concluding an agreement with him (buying payment cards), then you do not have a personal account.
Step 2
If your copy of the agreement with the personal account number indicated in it is lost, then you should restore it or ask the provider to issue a duplicate. In the meantime, there is no duplicate, you can find out the number of the personal account in the customer support service - find its phone number on the page with the contact details of the company's website. In order for the operator to tell you the number of the personal account, it will be necessary to provide him with information about the phone number specified in the agreement, and the surname / name / patronymic of the person who signed this agreement.
Step 3
If you are interested not in the account number, but in the state of the current balance on it, then this can also be found out by phone from the customer support operator. Some Internet providers allow you to do this without an operator - just send an SMS message to the number indicated on the provider's website, and the amount of the balance on your personal account balance will be sent in a response message.
Step 4
More detailed information about the personal account, starting with its number and ending with the history of transactions, can be obtained in the client's "personal account" on the website of your Internet provider. If you have not used it before, then find a login with a password in the additional annexes to the contract and use them to log in to the provider's website. Each company constructs a personal account according to its taste, therefore, it is not possible to indicate exactly where in your account it is necessary to look for a personal account number, the amount of the balance and the history of transactions. However, as a rule, there are no difficulties with finding this data in the user interface, and if this happens, you can contact the support service for advice.
