The ICQ that stopped working is one of the most common problems on the Internet. Especially often it affects users of the so-called alternative ICQ clients: QiP, Miranda and others. The solution to the problem can be quite simple.
Incorrect login or password
In some situations, when trying to enter ICQ, users enter the ICQ number (its unique number - UIN) and password incorrectly. Sometimes this happens due to the fact that the wrong layout was turned on on the keyboard (Russian or English). In this case, you need to try to re-enter your credentials.
If there is no result, and you are sure that you did everything correctly, you should try to change the ICQ password. Each ICQ has a binding to a specific e-mail address. To change your password, you should go to the ICQ website where you registered and request a recovery. A new password will be sent to your mailbox. If he does not help, it may mean that you are faced with the situation from the next paragraph.
Hacking by hackers
Sometimes fraudsters manage to hack the ICQ number. This can be verified, for example, by asking friends who will see your account appear online. It is very difficult to get out of such situations. You can try to contact the hijackers themselves, but most likely the best choice would be to create a new account in ICQ.
Change of protocol
Alternative ICQ clients may not function if the parent company, AOL, which owns the software product, changes its protocol. Its main purpose is to restrict the use of third-party instant messaging programs such as QiP. If a protocol change has occurred, it is recommended to update the ICQ client version. It usually appears fairly quickly, during the day the change took place. This will help in the vast majority of cases - the main thing is to update the program in a timely manner.
Lack of internet connection
Many users make several attempts to enter ICQ, but they all end in failure. The reason may lie not only in the program itself, but also in the absence of an Internet connection. Perhaps, at this point in time, there were simply problems with the connection or with the connection speed. In this case, the icon at the bottom of the screen can signal the presence of a connection.
To find out all the circumstances, try to open any site. If it works fine, then you should try again to enter ICQ. In case of another failure, try simply restarting the computer - sometimes errors occur in its operation, which can only be eliminated by restarting the operating system.
