If your operating system cannot recognize this or that file, then there are two possible explanations for this. First, the file name has an extension that is not assigned to any of the programs installed on the computer. Second, the program that should process files with this extension does not know the format used to write the data.
Instructions
Step 1
The first thing to do in order to recognize the file format is to find out its extension. By default, Windows Explorer does not display extensions. To change this OS setting, press the key combination WIN + E (Latin R) to launch Explorer, open the "Tools" section in its menu and click the "Folder Options" item. This will open the settings window, in which you should click the "View" tab and at the very bottom of the "Additional parameters" list, uncheck the item "Hide extensions for registered file types". Just in case, uncheck the box next to "Hide protected system files" and check the box next to "Show hidden files and folders". Click the OK button to commit the changes.
Step 2
Now, by looking at the problematic file in File Explorer, you should be able to see its extension. By this very extension, you need to identify the application that should handle the processing. You may know it - for example, it can be a file of some video format, which should be played by the video player installed in the system. In this case, the cause of the problem, most likely, is the absence of a codec required to play this particular document. Information about the format, codecs and programs that can recognize files with this extension should be searched on specialized Internet sites. For example, open-file.ru, formats.ru, filetypes.ru, etc.
Step 3
In this way, you will determine the program or codec required to work with a file type that your OS cannot recognize. All that remains is to find them on the network, download and install them. Or vice versa - refuse to use such a problematic file type.