The moderator is usually chosen by the owner of the forum. This person must comply with all the rules of this resource, while performing the role of a liaison between the owner of the forum and users.
Necessary
- - literacy;
- - good breeding;
- - calmness;
- - knowledge of resource rules
Instructions
Step 1
A good moderator should be able to resolve conflict situations (subtly and diplomatically), as well as monitor compliance with the rules of the forum. His main qualities should be: calmness, poise and correctness. If any of the users can take liberty in their statements and defend their personal position, then the moderator must keep neutrality. He does not take sides in disputes, since for a good member of the site administration there is only one right side - compliance with the rules of the forum.
Step 2
If in real life a person, according to popular wisdom, is greeted by clothes, a moderator - by his level of literacy. Therefore, slang and the like (unless, of course, the forum is suitable for this direction) is completely absent in his posts and is prohibited by him in the posts of users.
Step 3
A good moderator should be able to make the right decisions quickly. Since it is he who is responsible for them, decisions must be reasoned from the point of view of the forum rules.
Step 4
The moderator should not single out "favorites" on the forum and do them any favors. Remember: the site rules are written for everyone, without exception: both for a beginner who has just come to the project and for titled users who have spent more than one month or even a year here. As practice shows, it is often just such “important persons” who arrange hazing. A good moderator should not allow this kind of disorder on their territory.
Step 5
Respond to complaints from users in a timely manner, do not ignore them, do not hide from your responsibilities.
Step 6
Keep in mind that moderating a forum is not fun, but work. If you are not confident in your strengths and abilities, or you do not have time to engage in moderation, do not take up this business. If you feel that you cannot cope, it is better to refuse. Do not waste your and other people's time.
