Recommendations on how to get money back for non-arrived or damaged goods from a well-known Chinese store Aliexpress. This is quite simple to do.
Nowadays, many people are hesitant to shop on various Chinese websites. And the popularity of such shopping is not surprising at all. After all, he does not even need to leave his computer, in addition, there is an opportunity to make purchases with a big discount at the most attractive prices.
But, purchasing goods only from a photo, there is a possibility that some irresponsible seller will put spoiled or simply low-quality goods in the parcel. Moreover, in some cases, the parcel does not reach its addressee at all. There is a proven and reliable way to get money back for missing or damaged goods on the discussed site.
If a defect is found in the order or it did not arrive within the specified timeframe, then you need to go to the site under your name and visit the "My Orders" section. Next to the selected product, you need to find the "Open dispute" button and press it. After that, you must fill out a special form and explain your claims in it.
If the product has arrived, but it is, for example, broken or very different from the one shown in the photo, then you must attach a photo of the defective product. After that, the employees will make a decision within three days about which side was right. In most cases, the administration is on the buyer's side and as soon as possible returns the money for the damaged goods to the card or WebMoney wallet.
