Symantec has developed a range of antivirus products. Updating each of them is a separate process, but the signature bases as a whole remain the same. Therefore, the software of this manufacturer is universal.
Necessary
A computer with an Internet connection
Instructions
Step 1
To work with the programs of this company, you must install the latest version of the distribution kit. On the official website, you can download the current version. Downloading files starts immediately after clicking the Download button. In the window that opens, select the "Save file" option and the location on your hard disk.
Step 2
The software installation does not take more than 10 minutes, regardless of the configuration of the computer. After installation, you will need to launch the antivirus product: go to your desktop, hover your mouse over the shortcut and double-click on it. Also, the program can be launched through the "Programs" section of the "Start" menu.
Step 3
By default, signature databases are updated in the background, i.e. nothing depends on the user here. But in some cases, the update does not occur automatically, there are several reasons for this. The solution to these reasons may be: expanding access rights to the hard disk or manually copying databases to your computer.
Step 4
In the first case, you need to check all the directories used by the program for access rights. For example, the working directory in the Program Files folder, Application Data, etc. To find out the properties of the selected directories, you need to call the context menu by clicking the right mouse button.
Step 5
Select the "Properties" item and in the window that opens, move the focus to the block with the options "Read and Write", "Read Only", etc. In open windows it is necessary to uncheck the “Read-only” items and click the “OK” buttons. Now you need to go back to Symantec and start the signature update operation.
Step 6
If this method did not help, then you need to open an Internet browser and go to the official website of the company. Find the "Product Support" section and select the name of the product you have installed. Then click the "Continue" button. Then go to the "Product Updates" section and click on the Download link. The downloaded updates must be transferred to the directory with the installed program.
