How To Answer Questions On The Mail

Table of contents:

How To Answer Questions On The Mail
How To Answer Questions On The Mail

Video: How To Answer Questions On The Mail

Video: How To Answer Questions On The Mail
Video: Basic EMAIL Customer Support Tips | EMAIL Customer Service Tips for Beginners 2024, May
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On the "[email protected]" project, visitors ask questions they are interested in and receive answers from other users. In a few simple steps, you can become a full member of this community.

How to answer questions on the Mail
How to answer questions on the Mail

Necessary

mail to Mail.ru

Instructions

Step 1

To communicate on the project "[email protected]" you will need an account on this mail service. After logging in by e-mail, you will be able to answer questions.

Step 2

The main body of this project contains a constantly updated database of questions asked by users in real time. By refreshing the first page of the section, you will be able to see the questions that were asked last.

Step 3

On the left side of the block of questions, there is a list of categories. You can choose the one that you know best.

Step 4

If you have a desire to answer one of the questions, go to it by clicking on the name of this question. On the page that opens, the text of the question is printed under the name of the person asking. Find the yellow-orange rectangular "Reply!" Button below. By clicking on it, you will see a field for entering an answer. At the bottom left under this field is the available number of characters.

Step 5

On the right, under the answer form, there are three options for insertion. The first allows you to insert a link. Click on it and in the input field type the required website address. Then, in the description of the link, write the text that will become its title.

Step 6

The second insert option adds a photo to the response. You can download a picture from your computer, from the Internet and from your album located in the social network "My World". In the item "Photo Theme" select the appropriate section. If you wish, add a frame and a preview with a link. These settings are enough. But you can also open the advanced form for inserting an image using the corresponding link.

Step 7

The last option to insert is a video. The basic settings for videos and images are almost the same. The only difference is the choice between adding a special player for the video or the ability to limit yourself to just a preview with a link.

Step 8

In the "Source" input field, you can write the addresses of sites or articles confirming your words. You can also refer to your own experience.

Step 9

If you want to receive notifications about received responses from other users to this question, check the corresponding box. To send a response to the site, click the "Reply" button.

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