If you have forgotten the password for your Rambler account, you need to restore it. The easiest way is to answer the security question that you set during registration. Then you can immediately use your mail. It will be more difficult to regain access to the mailbox if you do not remember the answer to the question. In this case, you will have to enter into correspondence with the support service, and it will be possible to restore access only after a few days. However, in such cases, the main thing is not speed, but the result.
Instructions
Step 1
Go to the Rambler-Mail login page https://mail.rambler.ru/. Click on the "Forgot your password?" Link under the account login form
Step 2
Enter the address of the mailbox to which you forgot the password and the verification code shown in the picture. Attention, the address must be written in its entirety along with the domain name: @ rambler.ru, @ lenta.ru, etc. Click on the "Continue" button
Step 3
Enter the answer to your security question exactly as you entered it when you created your account. This also applies to the case of letters - make sure that the Caps Lock key is not turned on unnecessarily. Click on the "Continue" button. If you answered the question correctly, the system will prompt you to set a new password to log into your account
Step 4
Enter your new password in the form fields. Repeat it in the line below and click on the "Continue" button, and then on the "Return to mail" button. On the login page, enter your username and new password in the fields. Click on the "Enter mail" button - access to the mailbox is restored
Step 5
If you are unable to answer your security question correctly, contact support for assistance. To send a request, use the form on the Rambler-Help page
Step 6
Enter your name and contact email address in the form fields, to which you will subsequently receive a response from the support team. If you do not have an additional e-mail address, you can immediately create it in Rambler-Mail. To do this, you will need to click on the "Get an address" link and go through the registration procedure
Step 7
Indicate in the request text: - the email address to which you want to restore access; - the date of creation of the mailbox (you can approximate); - the name, surname and date of birth that you indicated during registration; - what additional email address you indicated; - when you last successfully logged into your account; - what password, at least approximately, you indicated; - an approximate answer to the secret question and the question itself. Also, the support service can clarify with you the information about your provider, the IP address from which you usually used mail, the names of additional folders in your mailbox, the addresses from which you received letters (at least a few), the Icq number that was tied to the box, etc
Step 8
Do not be discouraged if you have to wait several days for a response letter from the support service. In any case, your application will be considered, and you will definitely receive an answer. Please be patient and good luck.
