When trying to protect their accounts from fraudsters, some Internet users themselves forget the invented passwords for logging into e-mail. If such a nuisance has occurred, and there is no way to enter your email account on Rambler, access must be restored.
Instructions
Step 1
Log into your account using the link https://mail.rambler.ru/ or https://www.rambler.ru/, click on the item "Forgot your password?", Which is located under the password entry field. In the form that opens, in the appropriate field, enter the email address for which you want to recover the password. Please note that you must enter the full address, including the domain name and the "@" sign.
Step 2
Then, just below, enter the verification code shown on the page. This is necessary to confirm that you are a real person and not a fraudulent program or robot. If you find it difficult to make out the symbols, click on the link below, this will allow you to get another picture. After entering the characters, click on the "Continue" button.
Step 3
On the page that opens, enter the answer to the security question specified during mailbox registration. Click Continue. The answer must strictly correspond to the one you entered during registration.
Step 4
Next, enter a new password for your email and click "Next". Log into your mail using the new data.
Step 5
If you are unable to answer your security question correctly, contact Customer Support. To do this, go to the page https://help.rambler.ru/feedback.html?s=mail and in the feedback form describe your problem in detail with your full name, date of birth, password (approximately), security question and answer (approximately) etc. Also, be sure to write down an email address that you have access to, otherwise you won't be able to reply to your message.
Step 6
In a few days you will receive a response from the Rambler support service. Be prepared for the fact that you may have to provide other clarifying information, for example, information about the provider, IP address, etc.
