Online shopping excludes the possibility of viewing and evaluating the goods live, and buyers can only look at the photos and hope for quality. So how to guess with a choice and not get caught in a "pig in a poke"?
Important Preface: Don't leave an item in your cart if you're not going to buy it
For these purposes, there is a special list "My wishes". If you have placed an item in your shopping cart, this obliges the seller to reserve it for you. However, if you plan to pay for it within a week, then there is nothing wrong with that.
Extensions
There are many browser extensions available to help shoppers minimize risk. It would be wise to install one of them, because this will allow you to find out important information, which will be discussed below.
Seller rating
Definitely, the seller's rating plays a decisive role, namely:
Store opening and market entry date
Obviously, the more experienced the salesperson, the easier it is to interact with them. It is highly recommended to choose sellers who have been on this platform for at least a year.
Number of positive and negative reviews
No matter how trivial it may sound, the more reviews the seller has, the better.
Price
The extension allows you to find out everything about the price of the desired product. This is how the price dynamics usually looks. Having "watched" the right moment, you can always buy the product more profitably.
Communication with the seller
If you have doubts about a product, no one bothers to write to the seller and ask him about it. Before each purchase, write to the seller for more detailed information.
Don't look at good reviews
From a lot of experience, we can say that most people leave good reviews only for receiving the product, and without trying it out in practice. And then, if something happens, they supplement it with a disgruntled comment. Look only at BAD reviews, namely 1, 2 and 3 stars. It is here that you will be told what problems may await you with the acquisition.
Payment
In case of payment by card, in no case save it. If you accidentally access your account, scammers can easily take advantage of this. Do not be lazy to enter your card details every time.
Receiving
Inspect the parcel at the post office. Only after making sure of the integrity of the goods can you sign the notice.
Unpacking
A moment that many people forget about. If you want to protect yourself from surprises, always record the unpacking on video. It is very important not to lose sight of the product when unpacking. Inspect and test the product immediately. If it is a phone or other electronics, show the imei code or serial number on the camera.
Dispute
If everything is in order with the product, there is no reason to worry. However, if some problems were discovered, there is still no reason to worry. On the Aliexpress platform, there is an opportunity to open a dispute with arbitration support. If you are unhappy with the quality of the product, you can always open a dispute and upload a video proof of this. The video is the most powerful proof of your innocence.
Do not open a dispute over little things
If you ordered a product with a logo, and it came without a logo, you should not open a dispute. You will undoubtedly receive some of the money, but this will negatively affect your rating as a buyer. After all, if you receive a product with real problems, the rating may not be enough, and Aliexpress will take the side of the seller.
