There are several ways to unblock your mailbox. It all depends on the main reason for blocking. Perhaps the mailbox was blocked due to the fact that the user has not used it for a long time, or perhaps because of spam or any other reason.
Instructions
Step 1
Some mail services block the mailbox only because the user has not used it for some time (for example, several years). As a rule, in this case, you can enter the mailbox without much difficulty. Those. you will need to click "unlock", and then freely enter using your username and password.
Step 2
If a mailbox is blocked due to deletion (as a rule, the blocking lasts several months and then is deleted), then it is more difficult to restore it. To do this, you need to click "unblock" and enter either the answer to the secret question, written during the registration of the box, or the mobile phone number, also specified during registration.
Step 3
Sometimes the message about blocked mailbox is a masking page. And hacker. As a rule, it says what you need to unlock: “send SMS to number such and such” or something like that. You need to get rid of such an error as follows. First of all, find the hosts file, which is located at: Disk where the operating system is located - Windows - System32 - Drivers - Etc. The hosts file must be deleted and the computer restarted, after which such a blocking message should disappear.
Step 4
When no SMS is required, but it is written directly that the mailbox is blocked, for example, for sending spam. And even no alternatives for unlocking are offered, then you need to check your computer for viruses. Moreover, a good antivirus (for example, Kaspersky Internet Security). You need to go to the link https://ww.2ip.ru/spam/ and click "check". Opposite the notifications written in red, you will need to follow the links and make a request to exclude your ip from spam databases. After the operations done, write to the technical support of the postal service with a request to unlock your mailbox. When you get access to your mail, be sure to change your password.
