The ability to recall or replace a sent message is only available when using the following accounts: Microsoft Exchange 2007, Microsoft Exchange 2003, or Microsoft Exchange 2000. The recipient of the message must also use the email account of this server.
It is necessary
access to the Internet
Instructions
Step 1
To replace an email message, in the Mail section, select the Sent Items tab. Then open the message you are about to recall. Go to the tab "Message in the group", select "Actions", then perform the command "More actions" and click "Retract message". Select the radio button next to "Delete unread copies and replace them with new messages."
Step 2
If you are sending a message to multiple recipients, uncheck the "Report revocation results separately for each recipient." Click OK to enter your new message by attaching an attachment. Then click the "Submit" button.
Step 3
In order to recall a sent message, in the "Mail" section, go to the "Sent Items" sub-item. Open the message you want to retract. On the “Message” tab in the “Actions” subgroup, select the “Other actions” command, click the “Retract message” button. Set the switch to the position "Delete unread copies". Here, as in the previous case, you will also be able to uncheck the checkbox of the result message option for each recipient.
Step 4
Indicate whether you just want to delete the selected message or replace it with a new one. Check this box to receive confirmation that the revocation was successful.
Step 5
If the recipient first opens the revocation message, the original message will be deleted. The addressee will be notified that the sender of the message has deleted it from his mailbox. If the recipient opens the original message first, the revocation will fail and both messages will remain available to the recipient.
Step 6
Messages on the recipient's computer will be moved to one folder (this can be set manually or using a rule). As a result, Outlook will behave as if it had no settings for automatic message processing.
