Users can use someone else's login and password to access the Internet, this applies mainly to clients of providers that do not use a binding to a network card. This also applies to Wi-Fi access.
It is necessary
your provider's technical support number
Instructions
Step 1
Make sure someone is using your internet. It is possible that at the moment renovation work is being carried out at your address, so the Internet access is not available for you. Contact technical support to clarify why you cannot access the Internet.
Step 2
To contact you, you will need to specify your login and password information to log out, so that the provider can later find out who among its subscribers uses your Internet. Also pay attention to the amount of incoming and outgoing traffic for a certain period of time, you can do this in the user's personal account on the website of your Internet provider.
Step 3
If you are using wireless internet (Wi-Fi) technology, check the connection speed and the amount of traffic through your account.
Step 4
You can also track the amount of incoming and outgoing traffic through your computer, and then, if a difference is found, change the username and password for using the wireless Internet. To do this, enter the IP address of the router in your browser and proceed to reset the parameters. Specify new security settings and enter a new login and password to connect.
Step 5
In order to establish the identity of the person who uses your wired Internet, contact the provider at the moment when the login password data is registered from his computer. Finding out who is using your wireless internet is almost impossible.
Step 6
If your provider provides the service of changing your username and password without a written request, do it in your user account. Log in to it and go to the security settings section, enter new login information using numbers and letters of the Latin alphabet.
