One of the conditions for safe surfing on the Internet is the sufficient complexity of the password. Many sites focus your attention on this. For example, a password must combine lowercase and uppercase letters; often, when registering, at least one numeric character is required. Yes, you have to agree, this will protect you from quick password guessing. Many sites offer to enter a secret password as a means of recovering a forgotten password.
What can you do, you went to the password recovery form for a secret question, but you just can't remember what answer you entered during registration? There are several easy ways.
The answer to the question should be very familiar to you. So much so that you will never forget this data. These, for example, can be "mother's maiden name" or "phone number" of a loved one. By the way, try to at least remember whether you gave a real answer, whether you switched the keyboard layout to another language. It happens that as an answer to the question "Your favorite dish", some people put … a phone number. Never use your date of birth as your answer. Never write down your answer on paper.
If you still can't remember the answer, changing the keyboard layout does not help either, try resetting your password by entering an additional email address. It should also be indicated during registration. A letter with login instructions will be sent to your e-mail address. Then, in your personal account, you can fearlessly change the answer to the secret question, also the question itself.
In the event that you did not indicate an additional e-mail during registration, you may have indicated a mobile phone number. Actions in this case will be almost the same. Indicate your phone number in a special form. In response, you will receive an SMS with an access code. Enter it in a special window - and you will get access to your data. Change your password and security question.
If you are one of those who do not show their mobile phone number, then you can write a letter to the administration, similarly setting out the registration date, the date of the last successful access, the secret question, the expected answer to it, then what information you provided during registration, what the information is on the website in your mailbox, the secret question to which you forgot, the real last name, first name, patronymic, address of residence, it is advisable to take a photo of yourself with a passport in your hands. The address for contacting the technical support service is always present on the password recovery page, sometimes there is even a feedback form there.
