Skype is designed not only for communication between users, but also for organizing a full-fledged support service on your site. Thanks to the widgets, users will be able to contact employees to resolve their issues using messages, video calls or voice communication.
Necessary
- - registration in the Skype system;
- - SAM program.
Instructions
Step 1
Register on the official website of Skype. A letter should be sent to the specified email address, which will need to be confirmed with a special unique code. After completing these steps, you need to log in. To do this, enter the user's personal data in the appropriate field.
Step 2
Go to the Create Yourself Skype Button page. As a result, it will be possible to choose the icon you like, which will later be posted on the site. It will no longer be possible to change it in the future.
Step 3
Determine the online status that all site users will see in the future. How clients can contact the administration depends on this. There are two options to choose from: SMS messages or voice communication.
Step 4
If necessary, you can install an answering machine. To do this, you need to download the SAM program on the Skype website, which is provided to users for free. After completing these steps, you need to select the interface language in the settings and download the audio file.
Step 5
Create a voice greeting using any audio recording software that is installed on your computer. Next, in the audio settings, you must select the file format. If you leave the field unchanged, the greeting will be played automatically in English.
Step 6
Provide additional information for the widget. It is possible to change the size, font or background of the selected function. In the future, the finished form will not be available for correction. If necessary, you can create a new icon at any time.
Step 7
After a while, a special embed code will appear. It must be copied and placed on your site where necessary. As a result, the function will work after saving the changes on the page.
