If you cannot remember the password for your mailbox - do not be discouraged, it will be possible to recover it. Depending on the accuracy of the information you provided during registration, as well as its amount, the procedure for restoring access can take from 1-2 minutes to several days.
The easiest way to recover a forgotten password if you are a user of the Mozilla Firefox browser is to go to Tools, Options, Security and then to Saved Passwords. By displaying all the passwords, you can easily find the one you need. If you use Internet Explorer or, for example, Safari, go to the mail server and enter your mailbox login in the appropriate line. To the right of the form for entering data, or under it, click on the inscription "Forgot", "No access to my account" or "Forgot password" and then on the "Next" button. Enter the answer to the "Secret Question" requested by the system, which was indicated during registration in the field that appears (if you do not remember it, then just enter any characters) and click on "Next". If the answer is correct, you will be prompted to immediately change your password to a new … In the event that you answer incorrectly, you will need to enter additional information about yourself (for example, the cell phone number specified during registration and / or another e-mail address registered in your name). If this information was not specified during registration, or it is no longer relevant (the phone number was changed, the mailbox was deleted) to recover your password, you will need to write a letter to the support service by filling out a special contact form. The answer will come no later than 3-5 business days. In case of refusal to restore access to the mailbox (if the information provided is not enough), send another letter containing more detailed information: the names of the folders you have created, the contacts saved in the address book, the approximate date of registration of the mailbox, the date of sending letters, etc. If the data you specified during registration correspond to the passport data, then you can attach a scanned copy of your passport, driver's license or other document confirming your identity to the letter.
