Each of us has an e-mail box. It often stores the most important information - from business correspondence and logins, passwords for access to various services to personal messages concerning only us. Sometimes it happens that our e-mail boxes are stolen or appropriated by cybercriminals - both in order to find out our personal data, and out of simple curiosity. In such cases, you can get your soap back if you hurry.
It is necessary
- - a computer
- - Internet connection
Instructions
Step 1
Immediately after you have established that the mailbox no longer belongs to you, namely that suspicious letters have begun to come from it or you cannot access it by typing the usual login-password combination, immediately start the password recovery service. It is also usually a password reminder service, and is launched when an incorrectly typed login-password pair.
Step 2
After starting the service, select one of the possible options that may be offered to you: answer the security question, send the password change code to your mobile phone, or immediately contact the support service.
Step 3
By choosing the option to answer the security question, you will be asked the question that you specified when registering your mailbox. After entering the correct option in the answer field, you will be given the opportunity to change the password.
Step 4
If you choose to recover your password via your mobile phone, a confirmation code will be sent to your mobile phone, which you will have to enter on the site, after which you can change the password.
Step 5
If none of these options worked, or you were not asked a security question and a mobile phone number, contact support, providing proof that the mailbox belongs to you. After that, you can enter your username and password on the site, and again use your e-mail box.
