A virtual number is a subscriber's phone number that is not tied to his location. This is very convenient for companies with a head office in one city and branches in another - one general telephone number is provided, calls to which are subsequently distributed.
It is necessary
a package of documents for connection
Instructions
Step 1
Contact the company providing the virtual number connection service. When choosing it, pay special attention to related services, and also, if necessary, learn about the possibility of connecting a virtual office. This is quite convenient for those companies whose main office, for example, is located in St. Petersburg, and branches in other cities. The number is assigned the city code of the main branch, and in the future, when providing information about the contact phone number, the subscriber will know that the company is Petersburg. Also, such numbers are often provided to helpdesks of companies, for example, to implement a customer support system. Subscribers from different cities call one number, and then the call is distributed to different operators.
Step 2
Call the office of the telephone company of your choice for information on the procedure for providing you with the "Virtual Number" service, inquire from them about the documents required to connect, general rules for using the service, tariffs, and so on.
Step 3
Also, when choosing, it is recommended to pay attention to the reputation of the company; it is quite possible that some too convenient connection options are compensated by the disadvantages in the form of poor quality of the services provided. If you have a serious company, as well as if you want to implement a technical support service, it is best not to save on communications.
Step 4
After connecting the number, make the necessary forwarding settings. The possibilities here are completely dependent on the service provider. In most cases, you can configure the transfer of calls to mobile phones, Skype, various additional offices, and so on, depending on the purpose of purchasing a virtual number.
Step 5
Please note that if you need pre-setup when connecting, all the required hardware and software should be ready to use.
